1. Are you manufacturer or trading company?

We are professional manufacturer with more than 21 years experience in this field of carbide tools.

 

2. When can I get the price?

We usually quote within 24 hours after receiving your inquiry. If you need a quote urgently, please let us know in your email so we can prioritize your inquiry.

 

3. How to place an order?

1.Fill your Order List in our online Inquiry System.

2.Directly contact our salesperson by E-mail / Skype / Whats App, we will make a feedback to you ASAP after receive your order list.

 

4. What is your payment terms?

T/T, Western Union, Alibaba assurance for different circumstances.

 

5. What's your delivery way?

Express delivery, DHL, TNT, FEDEX , EMS, air shipping, sea shipping are available for your request.

 

6. Do you offer OEM?

Yes, we do. We have laser machine lasering your logo and tool specification on the body of tools. Also, we can print customized on plastic boxes.

 

7. How about the delivery time?

Usually delivery time is 2~3 days after receiving the advance payment. For the customized product, 7-10 days after receiving the advance payment.

 

8. Can you send the product to our forwarder in China?

Yes, if you have a forwarder in China, we are happy to send the product to him/her.

 

9. What is the MOQ?

We have fixed MOQ for each of our products. But if you need less, it's okay, as we will change the price according to your quantity.